Company Name: Rugs & Decor
Website: www.rugsdecor.co.za
Contact Email: info@rugsdecor.co.za
Phone Number: +27 72 703 2937

1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and products. By using our website or purchasing from us, you agree to be bound by these Terms.

2. Eligibility

You must be at least 18 years old or have legal parental/guardian consent to use this website.

3. Products and Services

  • Rugs & Decor specializes in premium-quality rugs and home décor.
  • All products are described and photographed to reflect their actual appearance as closely as possible.
  • Due to the handmade or artisanal nature of some items, slight variations may occur, which add to their uniqueness.

4. Pricing and Payment

  • All prices are in South African Rand (ZAR) and include VAT.
  • We accept EFT, major debit/credit cards, and secure online payment gateways.
  • Orders will only be processed once payment is successfully confirmed.

5. Shipping and Delivery

  • We deliver throughout South Africa.
  • Standard delivery is typically within 5–7 working days, depending on location and availability.
  • Tracking details will be provided once your order has shipped.

6. Intellectual Property

  • All website content, including images, logos, product descriptions, and branding, is the intellectual property of Rugs & Decor.
  • You may not reproduce, distribute, or use any content without prior written consent.

7. Limitation of Liability

Rugs & Decor will not be liable for indirect, incidental, or consequential damages arising from the use of our services or products.

8. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes will be handled exclusively in South African courts.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a new effective date.

10. Cancellation

  • By Rugs & Decor: We may cancel orders due to stock issues, pricing errors, or suspected fraud. Refunds will be issued if payment was already collected.
  • By You: You may cancel an order before dispatch at no cost. No cancellations are allowed once an order has shipped.
  • If an item is unavailable, Rugs & Decor will refund you in full within 7 working days.