Privacy Policy – Rugs and Decor

Rugs & Decor is committed to protecting your privacy and ensuring compliance with South Africa’s POPIA legislation as well as Google’s advertising policies. This policy explains how we collect, use, and safeguard your information.

1. Information We Collect

When you use our website, we may collect the following personal information:

Full Name
Email Address
Phone Number
Shipping and Billing Address
Payment Details (processed securely via third-party gateways – we do not store card details on our servers)
Browsing activity via cookies and Google Analytics

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate order updates and shipping details
Send promotional offers (only if you opt in)
Improve website functionality and user experience through analytics
Respond to your queries and customer support requests

3. Cookies and Tracking

We use cookies and similar tracking technologies to:

Analyze website usage (via Google Analytics)
Improve performance and personalization
Deliver relevant Google Ads (only if you have accepted cookie consent)

You can manage or disable cookies at any time through your browser settings.

4. Sharing of Information

We do not sell or rent your personal information to third parties.
We may share limited data with trusted service providers (e.g., courier companies) only when necessary to complete your order.
We comply with lawful requests for information if required by court order or applicable regulation.

5. Data Protection

Our website uses SSL encryption for secure browsing.
Payments are processed via secure third-party gateways.
We apply reasonable technical and organizational measures to protect your personal data.